Your Insurance Claims Process.
Kevin Jones's proven 6-step process — from free storm assessment to final inspection. Insurance expertise protecting your home, your claim, and your peace of mind.
- Former Adjuster, State of Texas
- Kevin attends every adjuster meeting in person
- Honest assessment — if a claim doesn't make sense, we'll tell you
Former
Licensed Claims Adjuster
Nearly 1,000
Roofs Installed
15+ Years
Serving Cleburne
5.0 Stars
Google Rating
Why Kevin
What Sets Our Process Apart
Former Adjuster
Kevin knows exactly what adjusters document, what they overlook, and how to present damage so your claim reflects the full scope.
Kevin Attends Every Adjuster Meeting
He walks the roof alongside your adjuster, presenting insurance-grade documentation and advocating for complete coverage.
Honest Assessment — Always
Not every storm warrants a claim. We'll give you a straight answer about whether filing is worth it.
15+ Years, Nearly 1,000 Roofs
Our reputation was built through referrals from homeowners who trusted our process — not door-knocking after storms.
Our Proven Process
6 Steps From Storm Damage to Restored Roof
Every homeowner's situation is different, but the path from storm damage to a properly installed roof follows the same proven process. Here's exactly what happens — no surprises, no pressure.
Free Consultation & Storm Assessment
Kevin talks with you about what you're seeing — missing shingles, ceiling stains, granules in gutters — and discusses whether a professional inspection makes sense based on the storm's severity and your roof's condition.
What to expect: A straightforward conversation, not a sales pitch. If a storm didn't produce damage that warrants inspection, he'll tell you.
Professional Roof Inspection
Kevin personally inspects every component — shingles, flashing, vents, ridge caps, pipe boots, gutters, and decking — with detailed photos, measurements, and notes prepared to insurance-adjuster standards.
90% of roof damage is invisible from the ground.
What to expect: A complete damage report with photo documentation. Kevin walks you through findings and whether the damage justifies a claim. If it doesn't, he explains repair options and costs.
Claim Guidance & Filing Support
Kevin walks you through the filing process — what to say, what documentation to reference, your deductible, the difference between Replacement Cost Value (RCV) and Actual Cash Value (ACV), and what recoverable depreciation means for your out-of-pocket costs.
What to expect: Texas law requires insurers to contact you within 15 business days of receiving your claim, complete their investigation within 15 business days, and issue payment within 5 business days of settlement.
Adjuster Meeting Advocacy
Kevin walks the roof with your adjuster, pointing out every area of documented damage. He presents findings in the same format and language adjusters use. As a former adjuster, he knows what's in their software, what they're trained to look for, and what they're trained to skip.
Contractor advocacy during adjuster meetings increases settlements by 19% to 747%.
What to expect: Kevin handles the technical conversation. You're welcome to be present, but you don't need to argue about coverage — that's Kevin's role.
Scope Review & System Design
Kevin reviews the approved scope line by line — checking for underlayment, ice and water shield, drip edge, flashing, ventilation, and damaged decking. If the scope falls short of what's needed for a proper installation, he files a supplemental claim with additional documentation.
Supplemental claims commonly add $2,000 to $8,000 to the initial estimate.
What to expect: If everything checks out, you schedule installation. If a supplement is needed, Kevin explains what's missing and handles the filing on your behalf.
Professional Installation & Final Inspection
Full tear-off of the existing roof, inspection and repair of damaged decking, complete roofing system installation, and thorough cleanup. Kevin personally inspects the finished work, registers manufacturer warranties, and provides your 3-year workmanship warranty.
What to expect: A clean jobsite, a properly installed roofing system, all warranty paperwork in your hands. Kevin also helps you file for your recoverable depreciation.
— Stephen Robertson · Storm Damage & Roof Replacement Read more reviews"Y'all, come on!!! My Roofing company here in Cleburne are absolutely fantastic. Our 3-tab roof was totaled by this last hail storm damage. Kevin Jones expertly guided us, as new homeowners, through the brain-damage that is modern-day insurance claims. He shared with us about the benefits of putting on a Class 4 impact resistant shingle for our roof replacement. The My Roofing crew was professional, respectful, and courteous. In my book, My Roofing company are the best roofers in Cleburne."
The Critical Moment
What to Expect During the Adjuster Meeting
The adjuster meeting is the single most consequential moment in your claim. What gets documented during that visit determines what your insurance company pays for.
What Adjusters Evaluate
- Hail impacts on shingles, ridge caps, vents, and soft metals
- Wind damage to lifted or missing shingles
- Impact marks on gutters and downspouts
- Roof age and pre-existing wear vs. storm damage
- Material type, brand, and grade for replacement cost calculations
What They Commonly Miss
- Wind-driven rain damage to underlayment and decking
- Starter shingle failures along eaves and rakes
- Valley deterioration at intersecting roof planes
- Improperly flashed penetrations around pipe boots and vents
- Soft metal damage on flashing, drip edge, and chimney caps
How Kevin Advocates
Kevin walks the roof alongside your adjuster with his own documentation in hand. He presents damage systematically, using the same terminology and coding the adjuster's software expects.
This isn't confrontational — it's professional-to-professional communication that ensures the full scope of legitimate damage is captured.
The Documentation Gap
Documentation That Gets Claims Approved
| Feature | Filing on Your Own | Kevin's Documentation |
|---|---|---|
| Photos | 3–5 ground-level shots | 30–50 roof-level, component-specific images |
| Damage Detail | "There are missing shingles" | Itemized by component with measurement and location |
| Coverage | Visible surface damage only | Full system including hidden underlayment and decking |
| Format | Phone photos with description | Insurance-grade report with adjuster-ready formatting |
| Outcome | Adjuster-determined scope | Collaboratively verified scope with professional context |
Kevin Jones
Founder & Former Adjuster
From Both Sides of the Claim
Kevin is a former Licensed Claims Adjuster, authorized and trained by the State of Texas to evaluate property damage, determine coverage under insurance policies, and settle claims. Today he runs a roofing contractor. That means he's worked both sides of the insurance process: you get an advocate who knows exactly what adjusters document, what they overlook, and how to present damage so your claim reflects the full scope.
His dual perspective — as a former adjuster and a working roofing contractor — creates a process where nothing falls through the cracks. He documents damage the way adjusters need to see it, advocates during the meeting the way adjusters respond to, and reviews approved scopes the way only someone who's written them can.
1,000+
Roofs Installed
15+
Years in Business
5.0
Google Rating
Common Questions